Shipping

We ship your product via Canada Post, UPS or Fed Ex. We typically use Canada Post, as we find their prices to be the best value. If your item is in stock, we usually ship within 2 business days. If your item needs to be made, generally it takes about 1 week before shipping it out. If you need your item by a certain date, be sure to let us know when you place the order. We will do our best to accommodate you.

We are not responsible for packages that are stolen from doors, porches, etc after delivery.

All items will be packaged in bubble wrap and brown sack kraft paper. If your item is received damaged, please contact us within 2 days upon receiving your order. Please include pictures of the damage. Do not discard the item or packaging until we have advised you to do so.

The shipping and handling cost will be provided with your order quote.

Once we ship your order, you will receive a confirmation email that your order has been shipped, along with the tracking number.

Canada Post “Expedited” or “Regular Parcel” – Tracking # included

BC – approx 2 – 3 bus. days

AB/SK/MB – approx 1 – 3 bus. days

ON/QU – approx 4 – 6 bus. days

Maritimes – approx 6 – 8 bus. days

Canada Post “Xpresspost” – Tracking # included

BC – approx 1 – 2 bus. days

AB/SK/MB – approx 1 – 2 bus. days

ON/QU – approx 2 – 3 bus. days

Maritimes – approx 4 – 5 bus. days

***Please note that all delivery times are approximate***

USA Delivery

Once we ship your order, you will receive a confirmation email that your order has been shipped, along with the tracking number (if applicable)

All packages are shipped from Canada and will be delivered by Fed Ex, UPS or Canada Post.

Tracked Packet USA – est. 6 – 8 bus. days. – Tracking # included

Expedited USA – est. 4 – 5 bus. days. – Tracking # included

Xpresspost USA – est. 1 – 3 bus. days. – Tracking # included

International (Outside Canada – USA)

Once we ship your order, you will receive a confirmation email that your order has been shipped, along with the tracking number (if applicable)

Small Packet International Surface est. 4 – 6 weeks – No tracking number available with this service

Small Packet International Air est. 6 to 12 business days – No tracking number available with this service

International Surface est. 4 – 6 weeks – Tracking # included

Tracked Packet International est. 6 – 10 business days – Tracking # included

Xpresspost International est. 3 bus. days – Tracking # included

Priority Worldwide – Tracking # included

**Orders may be subject to additional import and customs fees.

***Please note that delivery times are approximate as our products are shipped from Canada and we can not dictate how long customs may take to clear.